IXACT Contact Review

Name: IXACT Contact
Brand: IXACT Contact
Availability: InStock

IXACT Contact is a real estate CRM built around automated relationship marketing — a done-for-you monthly e-newsletter, anniversary keep-in-touch reminders, and email drip campaigns help solo agents stay top-of-mind with past clients. IDX-enabled agent websites are available as a paid add-on.

Starting at $55/mo

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IXACT Contact Pros

Done-for-you monthly e-newsletter included at no extra cost, reducing ongoing effort for past-client marketing
Keep-in-touch calendar with anniversary, birthday, and milestone reminders makes consistent follow-up systematic
No long-term contract required — monthly plans start at $55 with a free trial available
Well-rated mobile app makes contact management and field-based call logging practical for active agents

IXACT Contact Cons

API and Zapier integrations are limited, creating manual data-entry headaches when routing leads from Zillow or Realtor.com portals
Desktop interface is dated compared to modern competitors like Follow Up Boss or Lofty — no visual pipeline view or drag-and-drop workflow builder
Customer support has shifted largely to email-only, with multiple users citing slow or unresponsive assistance on technical issues
No document management or transaction tools built in, requiring a separate product like dotloop or Skyslope for the full agent workflow

Product Overview

IXACT Contact carves out a specific niche among real estate CRMs: solo agents who want automated, relationship-driven marketing without the complexity of enterprise platforms like Follow Up Boss or kvCORE. Its standout features — a monthly done-for-you newsletter, anniversary and birthday reminders, and pre-built email drip sequences — make it one of the easier CRMs to use consistently. The mobile app is well-regarded, and the $55/month price point is competitive with no long-term contract required. Where it falls short: API and Zapier integrations are limited compared to rivals like Wise Agent or Top Producer, making it a poor fit for agents who rely on lead portals needing automated routing. Teams will find reporting too thin for real accountability, and brokerages or power users will outgrow it quickly — IXACT Contact is built for the individual agent who wants marketing done, not configured.