Follow Up Boss vs LionDesk

A leading real estate CRM trusted by top-producing teams for lead response speed, pipeline management, and agent accountability.

$69/user/mo

Visit Follow Up Boss

LionDesk

LionDesk is a real estate CRM built for solo agents and small teams — delivering SMS/email drip campaigns, an AI text assistant called Tony, and built-in video messaging in one affordable platform.

$30/mo

Visit LionDesk

Follow Up Boss vs LionDesk: feature comparison

Feature	Follow Up Boss	LionDesk
IDX Website Integration	✗	✓
Lead Routing & Round-Robin	✓	✓
SMS / Email Drip Campaigns	✓	✓
AI Lead Nurture	✓	✓
Transaction Management	✗	✓
Team & Brokerage Reporting	✓	✗
Mobile App (iOS + Android)	✓	✓
Open API / Webhooks	✓	✓

Follow Up Boss — Pros & Cons

Pros

Best-in-class email and SMS deliverability
Powerful action plans and automation builder
Deep integrations with 250+ lead sources
Strong accountability and team dashboards

Cons

Higher price point than entry-level CRMs
No native IDX website — bring your own
Reporting is solid but not as polished as enterprise tools

LionDesk — Pros & Cons

Pros

AI text assistant Tony auto-responds to new leads via SMS and email, initiating conversations without agent intervention
Built-in video messaging and video texts (100/month on Starter) let agents send personalized video emails without a third-party tool
Pre-built real estate drip campaigns included in all plans — agents can launch automated follow-up sequences same day they sign up
Transaction management pipeline included in the $30/mo Starter plan — no separate software needed for basic deal tracking

Cons

Customer support widely criticized as slow and unresponsive — GetApp reviewers rate support 3.6/5 with reported multi-day resolution times
Brokerage-level reporting is rudimentary — no team-wide production dashboards or lead-source ROI tracking available
Starter plan caps users at 500 texts and 2,000 emails per month — teams with high contact volume hit overage charges quickly
Key features like text-2-sell shortcodes and custom texting number require Pro+ ($49/mo); white-label email domain not available on entry tier

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