Lofty vs IXACT Contact

Lofty logo
An all-in-one real estate CRM, IDX website, and marketing platform (formerly Chime, rebranded by Inside Real Estate).
$499/mo (team plan)
IXACT Contact logo
IXACT Contact is a real estate CRM built around automated relationship marketing — a done-for-you monthly e-newsletter, anniversary keep-in-touch reminders, and email drip campaigns help solo agents stay top-of-mind with past clients. IDX-enabled agent websites are available as a paid add-on.
$55/mo

Lofty vs IXACT Contact: feature comparison

FeatureLoftyIXACT Contact
IDX Website Integration
Lead Routing & Round-Robin
SMS / Email Drip Campaigns
AI Lead Nurture
Transaction Management
Team & Brokerage Reporting
Mobile App (iOS + Android)
Open API / Webhooks

Lofty — Pros & Cons

Pros

  • Bundles CRM, IDX website, and marketing in one platform
  • Built-in AI assistant for lead nurture
  • Strong team and brokerage-level features
  • Single vendor to manage and bill

Cons

  • Team pricing can be steep for solo agents
  • Mobile app lags the web experience
  • Site design flexibility is limited to Chime templates

IXACT Contact — Pros & Cons

Pros

  • Done-for-you monthly e-newsletter included at no extra cost, reducing ongoing effort for past-client marketing
  • Keep-in-touch calendar with anniversary, birthday, and milestone reminders makes consistent follow-up systematic
  • No long-term contract required — monthly plans start at $55 with a free trial available
  • Well-rated mobile app makes contact management and field-based call logging practical for active agents

Cons

  • API and Zapier integrations are limited, creating manual data-entry headaches when routing leads from Zillow or Realtor.com portals
  • Desktop interface is dated compared to modern competitors like Follow Up Boss or Lofty — no visual pipeline view or drag-and-drop workflow builder
  • Customer support has shifted largely to email-only, with multiple users citing slow or unresponsive assistance on technical issues
  • No document management or transaction tools built in, requiring a separate product like dotloop or Skyslope for the full agent workflow