ShowingTime vs Supra eKEY

ShowingTime logo
The dominant showing-scheduling platform in US residential real estate, owned by Zillow and included free with many MLS memberships.
Free via MLS (paid tiers)
Supra eKEY logo
The industry-standard Bluetooth lockbox system (owned by ICE) — required in most US MLS markets for listing access.
~$17/mo (MLS dues)

ShowingTime vs Supra eKEY: feature comparison

FeatureShowingTimeSupra eKEY
Online Scheduling
Agent-to-Agent Messaging
Feedback Collection
Lockbox Integration
MLS Integration
Self-Tour Support
Brokerage Analytics
Mobile App

ShowingTime — Pros & Cons

Pros

  • Near-universal US adoption via MLS
  • Integrated with most CRMs and lockboxes
  • Auto-feedback request workflow
  • Mobile app for agents and showing partners

Cons

  • Limited customization
  • Zillow ownership is a concern for some brokerages
  • Paid tiers required for brokerage features

Supra eKEY — Pros & Cons

Pros

  • Industry-standard access system
  • Bluetooth iBoxBT is fast and reliable
  • Showing activity feeds into ShowingTime
  • Integrated with most regional MLSs

Cons

  • Required hardware purchase for listings
  • Regional lock-in — Supra or SentriLock depending on MLS
  • Subscription via MLS, not directly