Cloze vs IXACT Contact

Cloze is an AI-powered CRM built for real estate brokerages — it auto-syncs email, texts, and calls to build a complete relationship history without manual data entry.

$17/mo

Visit Cloze

IXACT Contact

IXACT Contact is a real estate CRM built around automated relationship marketing — a done-for-you monthly e-newsletter, anniversary keep-in-touch reminders, and email drip campaigns help solo agents stay top-of-mind with past clients. IDX-enabled agent websites are available as a paid add-on.

$55/mo

Visit IXACT Contact

Cloze vs IXACT Contact: feature comparison

Feature	Cloze	IXACT Contact
AI Lead Nurture	✓	✗
IDX Website Integration	✗	✓
Lead Routing & Round-Robin	✓	✗
Mobile App (iOS + Android)	✓	✓
Open API / Webhooks	✓	✗
SMS / Email Drip Campaigns	✓	✓
Team & Brokerage Reporting	✓	✗
Transaction Management	✗	✗

Cloze — Pros & Cons

Pros

Auto-logs emails, texts, and calls with zero manual entry — relationship history stays current without agent discipline
Connects with 50+ tools out of the box including Gmail, Microsoft 365, DocuSign, and Slack
Serves individual agents ($17/mo) through to enterprise brokerages — Windermere, Sotheby's, and Compass are live customers
14-day free trial, no credit card required, cancel anytime — lowest-commitment entry point in the CRM category

Cons

No native IDX website — agents must pay separately for a site and wire it in via integration
Full AI features including lead capture, generative AI, and lead routing require the Platinum plan at $42/user/month
No built-in dialer or calling — requires a separate third-party integration for phone outreach
Concierge support (priority help and personalized training) costs an extra $20/user/month with a $500/month minimum — standard support is self-serve documentation

IXACT Contact — Pros & Cons

Pros

Done-for-you monthly e-newsletter included at no extra cost, reducing ongoing effort for past-client marketing
Keep-in-touch calendar with anniversary, birthday, and milestone reminders makes consistent follow-up systematic
No long-term contract required — monthly plans start at $55 with a free trial available
Well-rated mobile app makes contact management and field-based call logging practical for active agents

Cons

API and Zapier integrations are limited, creating manual data-entry headaches when routing leads from Zillow or Realtor.com portals
Desktop interface is dated compared to modern competitors like Follow Up Boss or Lofty — no visual pipeline view or drag-and-drop workflow builder
Customer support has shifted largely to email-only, with multiple users citing slow or unresponsive assistance on technical issues
No document management or transaction tools built in, requiring a separate product like dotloop or Skyslope for the full agent workflow

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