BoomTown vs Cloze
A CRM + lead generation platform favored by larger brokerages for its predictive analytics and optional concierge lead qualification service.
Custom (~$1,000+/mo)
Cloze is an AI-powered CRM built for real estate brokerages — it auto-syncs email, texts, and calls to build a complete relationship history without manual data entry.
$17/mo
BoomTown vs Cloze: feature comparison
| Feature | BoomTown | Cloze |
|---|---|---|
| IDX Website Integration | ✓ | ✗ |
| Lead Routing & Round-Robin | ✓ | ✓ |
| SMS / Email Drip Campaigns | ✓ | ✓ |
| AI Lead Nurture | ✓ | ✓ |
| Transaction Management | ✗ | ✗ |
| Team & Brokerage Reporting | ✓ | ✓ |
| Mobile App (iOS + Android) | ✓ | ✓ |
| Open API / Webhooks | ✓ | ✓ |
BoomTown — Pros & Cons
Pros
- ✓Predictive CRM surfaces hot leads automatically
- ✓Optional Success Assurance concierge qualifies leads for you
- ✓Battle-tested with many top-1000 brokerages
- ✓Strong IDX site and ad-management tools
Cons
- ✗Enterprise pricing — not a fit for solo agents
- ✗Long-term contract commitments
- ✗Transaction management requires a third-party tool
Cloze — Pros & Cons
Pros
- ✓Auto-logs emails, texts, and calls with zero manual entry — relationship history stays current without agent discipline
- ✓Connects with 50+ tools out of the box including Gmail, Microsoft 365, DocuSign, and Slack
- ✓Serves individual agents ($17/mo) through to enterprise brokerages — Windermere, Sotheby's, and Compass are live customers
- ✓14-day free trial, no credit card required, cancel anytime — lowest-commitment entry point in the CRM category
Cons
- ✗No native IDX website — agents must pay separately for a site and wire it in via integration
- ✗Full AI features including lead capture, generative AI, and lead routing require the Platinum plan at $42/user/month
- ✗No built-in dialer or calling — requires a separate third-party integration for phone outreach
- ✗Concierge support (priority help and personalized training) costs an extra $20/user/month with a $500/month minimum — standard support is self-serve documentation
Realty Software