Aligned Showings vs Knock CRM

A newer showing-management platform for residential sales teams, positioned as a ShowingTime alternative with stronger brokerage analytics.

Custom

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Knock CRM

Knock is a multifamily leasing CRM — now part of RealPage — that centralizes tour scheduling, omnichannel prospect communication, and leasing team analytics into one platform.

Custom (multifamily)

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Aligned Showings vs Knock CRM: feature comparison

Feature	Aligned Showings	Knock CRM
Online Scheduling	✓	✓
Agent-to-Agent Messaging	✓	✓
Feedback Collection	✓	✓
Lockbox Integration	✓	✗
MLS Integration	✓	✗
Self-Tour Support	✗	✓
Brokerage Analytics	✓	✓
Mobile App	✓	✓

Aligned Showings — Pros & Cons

Pros

Brokerage analytics stronger than ShowingTime's
Independent ownership (non-Zillow)
Agent accountability dashboards
Modern UI

Cons

Smaller market share than ShowingTime
Regional MLS coverage varies
Newer entrant — shorter track record

Knock CRM — Pros & Cons

Pros

Knock Now self-scheduling cuts leasing team burden — communities report 2.5× tour volume gains without added ad spend
Unified inbox combining email, text, voice, and chat reduces missed prospects and speeds response time
Knock Insights provides granular benchmarking by property and by agent, giving portfolio operators clear performance visibility
Knock Mobile enables leasing agents to manage tasks, prospects, and metrics remotely from any device

Cons

No transparent pricing; demo-only sales process requires extended negotiation typical of enterprise software
Built exclusively for multifamily apartments — single-family rentals, home sales, and commercial properties are unsupported
Post-RealPage acquisition users report slower product development and support quality compared to pre-acquisition days
No native lockbox or MLS integration, requiring custom API work for teams wanting to connect hardware access control or listing data

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