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Review Management

Podium Review

A SMS-first review and customer-communication platform — widely used by local businesses including real estate teams.

Starting at $399/mo (Essentials)

Visit Podium

Podium Pros

  • Pioneer of SMS review requests
  • Strong consumer-facing texting UX
  • Webchat-to-SMS bundled
  • Multi-site review monitoring

Podium Cons

  • High price point
  • Enterprise-oriented sales motion
  • Feature overlap with Birdeye

Product Overview

Podium pioneered SMS-based review requests and remains the most recognized name in the space. Same core features as Birdeye (review requests, monitoring, widgets) plus a webchat-to-SMS product that converts website visitors to text conversations. Enterprise pricing targets teams, not solos.

Podium features

  • Review Request Automation
  • Multi-Site Review Monitoring
  • Response Management
  • Website Review Widget
  • Real Estate Templates
  • CRM Integration
  • SMS Review Requests
  • Free Tier Available

Ready to try Podium?

Starting at $399/mo (Essentials)

Visit Podium

Other Review Management worth considering

Birdeye logo
Birdeye
A multi-location reputation platform for local businesses, widely adopted by real estate teams and brokerages for review automation.
$299/mo (Standard)
Experience.com logo
Experience.com
Formerly SocialSurvey — a real-estate and mortgage-focused review platform with strong compliance and employee-advocacy features.
Custom (enterprise)
Grade.us logo
Grade.us
Review-management platform with strong review-funnel workflows — agents can triage happy vs unhappy clients before public review requests.
$180/mo (Professional)

Or compare Podium side-by-side

Podium vs BirdeyePodium vs Experience.comPodium vs Grade.us
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