Realty Software

Review Management

Podium Review

A SMS-first review and customer-communication platform — widely used by local businesses including real estate teams.

Starting at $399/mo (Essentials)

Podium Pros

Pioneer of SMS review requests
Strong consumer-facing texting UX
Webchat-to-SMS bundled
Multi-site review monitoring

Podium Cons

High price point
Enterprise-oriented sales motion
Feature overlap with Birdeye

Product Overview

Podium pioneered SMS-based review requests and remains the most recognized name in the space. Same core features as Birdeye (review requests, monitoring, widgets) plus a webchat-to-SMS product that converts website visitors to text conversations. Enterprise pricing targets teams, not solos.

Podium features

Review Request Automation
Multi-Site Review Monitoring
Response Management
Website Review Widget
Real Estate Templates
CRM Integration
SMS Review Requests
Free Tier Available

Ready to try Podium?

Starting at $399/mo (Essentials)

Other Review Management worth considering

A multi-location reputation platform for local businesses, widely adopted by real estate teams and brokerages for review automation.

$299/mo (Standard)

Formerly SocialSurvey — a real-estate and mortgage-focused review platform with strong compliance and employee-advocacy features.

Custom (enterprise)

Automated review collection and reputation management across 100+ platforms — GatherUp sends email and SMS requests after each transaction, monitors reviews centrally, and uses AI to draft responses.

Or compare Podium side-by-side

Podium vs Birdeye Podium vs Experience.com Podium vs GatherUp

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