AppFolio vs Innago

AppFolio logo
The market-leading property management platform for mid-to-large residential, commercial, and community association portfolios.
$1.49/unit/mo (50 unit min)
Innago logo
Free property management platform for independent landlords and small operators — covering rent collection, lease signing, maintenance tracking, and tenant screening with no monthly fee or contract.
Free

AppFolio vs Innago: feature comparison

FeatureAppFolioInnago
Online Rent Collection✓✓
Tenant Screening✓✓
Maintenance Request Tracking✓✓
Owner Portal✓✗
Accounting & Reporting✓✗
Lease E-Signature✓✓
Listing Syndication✓✗
Mobile App (iOS + Android)✓✓

AppFolio — Pros & Cons

Pros

  • Category leader — most comprehensive feature set
  • Covers residential, commercial, and HOA on one platform
  • Advanced AI for leasing and maintenance
  • Strong integrations and API

Cons

  • 50-unit minimum — not for small landlords
  • Per-unit pricing adds up fast
  • Implementation can be lengthy
  • Onboarding fee required

Innago — Pros & Cons

Pros

  • Completely free for landlords — no monthly subscription, setup fee, or contract
  • Covers all core functions: rent collection, lease e-signing, maintenance requests, and tenant screening
  • Mobile apps for iOS and Android included at no extra cost
  • Highly rated customer support with consistently fast response times

Cons

  • ACH payment processing takes 3–5 business days — slower than TurboTenant and Avail
  • Financial reporting is shallow; lacks the accounting depth of Buildium or AppFolio
  • Limited listing syndication — vacancy ads reach fewer portals than Avail or Rentec Direct
  • Few third-party integrations; no native QuickBooks sync or API access for scaling portfolios